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Privacy Policy

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Privacy Policy

  1. Protecting Your Privacy

The Eclipse Gaming Website [] is owned and operated by Eclipse Gaming Pty Ltd (“Eclipse,” "we," "us," "our"). We are committed to protecting your privacy and will use the information we collect about you lawfully.

Please be aware that your use of the Website is subject to this privacy policy (the "Policy") and the Website’s terms and conditions of use ("Terms and Conditions"). Definitions for terms starting with capital letters in this Policy can be found in the Terms and Conditions or elsewhere within this Policy.

This Policy outlines the information we collect on the Website, how we use and share this information, and how it is maintained. By using this Website, you indicate your acceptance of this Policy. If you do not agree with this Policy, in whole or in part, please refrain from using this Website. Please note that this Policy pertains solely to information collected on the Website and not through other methods or sources.

We assure you that any information you provide us will remain private and secure. To provide transparency, we offer details on the information you provide to us and how it will (and will not) be used. We will not collect sensitive information about you without your explicit consent, and the information we retain will be accurate and up-to-date. If you find any inaccuracies, please contact us, although an administrative fee may apply.

  1. Personally Identifiable Information (PII) - Collection of PII

We collect personally identifiable information ("PII") that you voluntarily provide during Registration or in response to specific information requests presented to you.

Additionally, we may collect your IP (Internet Protocol) address to diagnose server issues and administer the Website. An IP address is a unique number assigned to your computer when using the Internet, which can help identify you during a session and gather general demographic data.

Your email address may be requested during your use of the Website. To purchase Vouchers, we may require the following PII: first and last name, postal address, email address, date of birth, telephone number, and payment details, such as credit card information.

  1. Use and Sharing of PII

All PII is retained in accordance with the Privacy Act 1998 and other applicable data protection laws in Australia. We use PII to provide information about Eclipse Australia, deliver the Service, and market ourselves to you. We do not sell or share PII with organizations outside our group companies unless required for fraud prevention and detection.

However, we may share your PII with agents and subcontractors to assist with the purposes outlined in this Policy. For example, third parties may provide marketing or customer service support or process payments on our behalf.

We reserve the right to disclose PII in the following circumstances: (a) To comply with applicable laws. (b) In response to government inquiries. (c) To comply with valid legal processes or procedures. (d) To protect our rights, property, the Website, or other users.

Please note that some PII sharing may involve sending your information internationally, including to countries outside the European Economic Area, which may have varying data protection laws. By submitting PII, you acknowledge that we cannot be held responsible for its use by third parties who receive and process your data, provided it aligns with this Policy.

  1. Cookies

We use "cookies" to store data on your computer through your browser's functionality. Many websites use cookies to track whether a computer (and its user) has visited the site previously. You can typically modify your browser settings to disable cookies, but this may affect the functionality of the Service and the Website.

Cookies store information used to identify you and help us operate efficiently and track visitor behavior on the website. Third-party advertisers or ad servers may also use cookies to serve advertisements on this Website, subject to their respective privacy policies.

  1. Emails

We may email you for various purposes, including:

  • Service-related notifications.
  • Reminders about our services.
  • Sending information.
  • Newsletters.
  • Promotional emails.
  • Offering related services from Eclipse, our related entities, partners, supporters, and advertisers.

We will always provide an opt-out option for marketing or promotional emails.

  1. Security and Retention

PII is securely held within our systems, in compliance with our internal security policy and relevant laws. We retain data for up to three years after its last use or access by us.

Regarding information transmission between the Website and users, while we take reasonable precautions, we cannot prevent unauthorized access or inadvertent disclosure during transit. Users acknowledge this risk when communicating with the Website.

  1. Transfer in Certain Circumstances

In the event of a sale, merger, consolidation, change in control, transfer of substantial assets, reorganization, or liquidation of Eclipse, we may, at our discretion, transfer, sell, or assign information collected on and through this Website, including PII, to relevant third parties.

  1. Customer Service

If you have questions, concerns, or wish to request access to your personal information held by Eclipse, please contact us at [Insert Contact Information].

  1. Changes to this Policy

This Policy forms part of the Terms & Conditions for using this Website and constitutes an agreement between you and us. We may amend this Policy, in whole or part, at our discretion. Any changes will be effective immediately upon posting the revised policy on the Website. We may announce changes on the Website's home page or via email if we have your email address. By continuing to use the Website after changes, you agree to the updated Policy. If you disagree with the terms of this Policy, please discontinue using the Website.